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Sports Art Fitness Warranty Information

SPORTSART PRODUCT LIMITED WARRANTY

SPORTS ART AMERICA INC. (HEREAFTER REFERRED TO AS SPORTSART) WARRANTS OUR PRODUCTS TO BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. SPORTSART WILL REPAIR OR REPLACE DEFECTIVE PARTS, AT OUR DISCRETION, DURING THE WARRANTY PERIOD LISTED BELOW. SEE PAGE 2 FOR LIMITATIONS AND EXCLUSIONS

YOU MAY CONTACT YOUR DEALER OR CALL 866-709-1750 TO OBTAIN INFORMATION ABOUT ASSEMBLY TECHNICIANS IN YOUR AREA. ASSEMBLY INSTRUCTIONS ARE INCLUDED FOR YOUR CONVENIENCE. DAMAGE TO THIS EQUIPMENT DUE TO IMPROPER ASSEMBLY OR MAINTENANCE IS NOT COVERED BY WARRANTY.

Note: This warranty only applies to SportsArt products and models expressly stated below and does not apply to any products or models not listed herein. Warranties outside the

U.S. may vary.

 

Cardio Warranty

Status Series Full Commercial

Performance Series Full

Commercial

Performance Series Light

Commercial

Foundation Series Light

Commercial

Usage limitation

No Usage Limit

No usage Limit

< 6 Hours Use/Day

< 4 Hours Use/Day

Model No.

T675, T656, T655(L)(S), T655MS

T645(L)(S)

T645(L)(S)

T635A****,T635M, T615

Frame

Lifetime*

Lifetime*

Lifetime*

Lifetime*

MyFlex PlusTM

Lifetime*

Lifetime*

Lifetime*

Lifetime*

Drive Motor

Lifetime*

Lifetime*

Lifetime*

Lifetime* | 5 Years

Parts

5 Years

3 Years

5 Years

5 Years

Wear items**

5 Years

3 Years

5 Years

5 Years

6/12V Battery

2 Years

2 Years

2 Years

2 Years

Labor

3 Years

3 Years

3 Years

3 Years

High wearable items***

90 Days, (no labor)

90 Days, (no labor)

90 Days, (no labor)

90 Days, (no labor)

User weight capacity

500LB

450LB

450LB

400LB

 

 

 

 

 

Model No.

G876, E876, E875, G875, S775, S715

E845(S), G845

E845(S), G845

E840, E835

Frame

Lifetime*

Lifetime*

Lifetime*

Lifetime*

MyFlex PlusTM

Lifetime*

Lifetime*

Lifetime*

Lifetime*

Parts

5 Years

3 Years

5 Years

5 Years

Wear items**

5 Years

3 Years

5 Years

5 Years

6/12V Battery

2 Years

2 Years

2 Years

2 Years

Labor

3 Years

3 Years

3 Years

3 Years

High wearable items***

90 Days, (no labor)

90 Days, (no labor)

90 Days, (no labor)

90 Days, (no labor)

User weight capacity

500LB

450LB

450LB

400LB

 

 

 

 

 

Model No.

G576U/R, C576U/R, C575U/R, G575U/R, UB521M

C545U, C545R, G545U, G545R

C545U, C545R, G545U, G545R

C535U, C535R, C521M

Frame

Lifetime*

Lifetime*

Lifetime*

Lifetime*

Parts

5 Years

3 Years

5 Years

5 Years

Wear items**

5 Years

3 Years

5 Years

5 Years

6/12V Battery

2 Years

2 Years

2 Years

2 Years

Labor

3 Years

3 Years

3 Years

3 Years

High wearable items***

90 Days, (no labor)

90 Days, (no labor)

90 Days, (no labor)

90 Days, (no labor)

User weight capacity

500LB

450LB

450LB

400LB

 

 

 

 

 

Model No.

N685/G690

 

 

 

Frame

Lifetime*

 

 

 

Generator

Lifetime*

 

 

 

Parts

5 Years

 

 

 

Wear Items**

5 Years

 

 

 

Track Pad/12v Battery/Brake Pad

2 Years

 

 

 

Labor

3 Years

 

 

 

High wearable items***

90 Days

 

 

 

User weight capacity

330 LB

 

 

 

 

 

 

 

 

* Lifetime is defined as the useful life of the product which is understood to be 7 years.

** Wear items are: deck, belts (VERDE belt assembly), handles, grips, motor/generator brushes, overlay, pedals, pedal straps and bearings, and cosmetic shrouds

*** High wearable items are: headphone jacks, USB port, RFID port, iPod connector, and 1.5V batteries.

**** T635A Drive Motor is rated as Lifetime (defined  at useful life of the product,  which is understood to be 7 years.

Indoor Cycle Warranty

15, 16 & 19 Inch LCD Touch Screen Console

Usage limitation

Full commercial; No Usage Limit

Usage Limitation

Full Commercial; No Usage Limit

Model No.

C510

G510

C530

Applicable Models

16/19-Inch Status & Performance Cardio

Frame

5 Years

5 Years

5 Years

Parts

2 Years

Parts

3 Years

3 Years

3 Years

Labor

2 Years

Wear items^

1 Year

1 Year

1 Year

1) SportsArt will not cover consoles that have been subject (but not limited to) misuse, improper service, unauthorized modification or accidents.

2) SportsArt is not responsible for internet connectivity provided by an internet service provider (ISP) or hardware related to connectivity such as Ethernet cables, routers, and servers.

Labor & Electrical

2 Years

2 Years

2 Years

High Wear Items*

90 Days

90 Days

90 Days

User weight capacity

350LB

350LB

350LB

 

^Wear items are: toe cage, straps, seat, brake pad (C510, G510),   drive belt shrouds,  and main DC

battery (console batteries are covered below).

-  Batteries to power console are not covered under warranty.

-  C530 braking system is covered  under terms of the parts warranty.

* High wear items include USB ports

3) SportsArt is not responsible for the quality of television, video, audio or other media supplied by (but not limited to) cable or satellite providers.

Strength Warranty

Usage limitation

Full commercial; no usage limit

Full commercial; no usage limit

Model No.

S, DS & DF series, Benches & Racks

P series & A93, A92

Frame (Coating excluded)

10 Years

10 Years

Weights & guide rods

5 Years

3 Years

Cables, belts, bearings & parts

3 Years

2 Years

Grips, hydraulics, enclosures & covers

1 Year

1 Year

Upholstery

6 Months

6 Months

Labor

1 Year

1 Year

User weight capacity

500LB

500LB

Warranty applies to products purchased after August 2018 Warranty applies only to  the  original purchaser of this product for  items purchased after August

2018 and is not  transferable  to  other  parties. Warranty period begins on the original purchase date of this product.

Responsibilities of the Purchaser:

(IMPORTANT: INSTALLATION ANDSERVICINGBYSPORTSARTTECHNICIAN ONLY)

1.  Follow  all  maintenance  requirements  and  document  the  maintenance schedule in accordance with instructions provided at gosportsart.com, which are incorporated herein by reference. To the extent that there is any conflict between the terms of the maintenance guidelines on gosportsart.com and this limited warranty, the maintenance guidelines on gosportsart.com will control.

2. Operate the product in accordance with instructions provided in the product user manual and in updated product manuals on the website.

3. Provide adequate power supply as instructed in the product user manual.

4. Comply with requests from the customer service department, including, but not limited to, providing documentation of product issues (including digital photos) and maintenance, following procedures, and providing proof of purchase.

Failure to fulfill responsibilities listed above voids this product limited warranty and all responsibilities of SportsArt. Please register the product within thirty

(30) days from the date of purchase by completing and returning to SportsArt the registration card below or by completing the warranty registration form at gosportsart.com.

 

Limitations and Exclusions:

1. Wear items may require picture and/or image verification.

2. Software upgrades not associated with safety issues.

3. Screws and other hardware commonly available at hardware stores.

4. Products purchased or installed in countries other than the US, Canada, and Mexico.

5. Products purchased from an unauthorized SportsArt dealer or second-hand products whether or not purchased from an authorized SportsArt dealer.

6. Products whose serial numbers have been removed, altered, or defaced, or for which false information has been given.

7. Products installed, worked on, altered or modified by unauthorized or unqualified service people and the damage done by such.

8. Shipping damages of any kind. Note: Damage caused by common carrier is the carrier’s responsibility and must be claimed with the carrier at the time it occurs. 9.Damage or equipment

resulting from negligence, accident, misuse, abuse, natural disaster, fire, flood, abnormal electrical or environmental conditions, contact with sand, dirt, food or liquid

 

10. Service calls made to instruct people on how to operate the product, and trip charges for warranty travel exceeding 100 miles or 2 hours, whichever is less

11. Parts that are lost, stolen, neglected, abused or vandalized

12. Expenses for making products accessible for servicing

13. Labor on parts that are not within their stated warranty period.

SportsArt will repair or replace parts, at its discretion, and may use functionally equivalent reconditioned, refurbished, pre-owned, or new components and parts to replace defective ones. All repairs must be preauthorized by the SportsArt service department.

Returns:

The customer is responsible for freight, packaging, and other expenses associated with product returns. All units must be shipped in the original box and arrive in sellable condition. Do not ship any unit without a return authorization number. All units arriving without a return authorization number or arriving with damage will be refused and no refund will be issued.

 

Limitations of Liability:

It is understood that SportsArt is not an insurer, that you will obtain insurance, if any is desired, and that the sums payable to SportsArt are based upon the value of the product and the scope of liability undertaken by SportsArt.

 

UNDER NO CIRCUMSTANCES WILL SPORTSART’S LIABILITY IN CONTRACT, IN TORT, IN NEGLIGENCE, FOR   BODILY   INJURY, DEATH,   OR   PROPERTY DAMAGE, UNDER ANY WARRANTY OR OTHERWISE EXCEED THE PURCHASE PRICE OF THIS PRODUCT, AND UNDER NO CIRCUMSTANCES WILL SPORTSART BE   LIABLE   FOR     ANY    SPECIAL,    INDIRECT, INCIDENTAL,  SECONDARY  OR CONSEQUENTIAL DAMAGES,   INCLUDING    WITHOUT    LIMITATION, DAMAGES RESULTING FROM THE USE OF, MISUSE OF, OR INABILITY TO USE EXERCISE PRODUCTS, OR THE PERFORMANCE OF THE PRODUCT, EVEN IF SPORTSART OR ITS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

 

Some states and/or countries do not allow limitations on how long an implied warranty lasts and exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. No representative or other person is authorized to make any warranty or assume for SportsArt any liability except as stated in this limited warranty. By using this product, you indicate that you understand and agree to the terms of this warranty. This limited warranty constitutes the entire agreement and understanding of the parties with respect to the subject matter of this limited warranty and supersedes all prior understandings and agreements, whether written or oral, among the parties with respect to such subject matter.

 

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